What time is your check -in time and check-out time ?
Our check-in time is 3:00p.m. and check-out is 10:00a.m.
Can I leave my baggage if I arrive at your ryokan earlier?
Yes, Karaku can hold onto your luggage until check-in time. We will also hold onto your luggage until evening after you check out as well. Just ask at the Front Desk.
Is the public bath a hot spring and what are the operating hours?
It is not hot spring but it's an artificial carbonate spring. It's available between 4:00p.m. and 12:00 midnight and between 6:00a.m. and 9:00a.m.
Do you accept credit cards?
Credit cards from JCB, VISA, MasterCard, UC, NICOS, Diners, Debit Cards are accepted.
Where do we serve you meals?
We usually serve you dinner in your room and breakfast in a banquet room on the 1st floor.
What will it be a landmark close to your hotel?
It's Yasaka Shinto shrine close to our hotel, and it is a 3 minute walk from there.
What amenities will be in my room?
All rooms have an air-conditioner, refrigerator, TV and hair dryer. The bathroom has a toothbrush, toothpaste, soap, shampoo, conditioner and yukata (Japanese cotton robe) obi (belt) tanzen (kimono coat) and seta (sandals).
What time is the curfew?
The curfew is 12:00 midnight.After then, push the interphone right next to the entrance.
Do you have non-smoking room?
Karaku will remove ashtrays and deodorize rooms for guests who desire non-smoking rooms.

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